Function-related services

• Start-up service & ramp-up support at customer’s facility
• Repair service (reaction time: max. 72 h) / maintenance service
• Spare parts service
  • spare parts stock inhouse amcoss & consignment stock in customer’s facility
  • spare & wear parts are categorised:
    A – Tool breakdown if part fails
    B – Part available in amcoss´ stock
    C – Recommendation: part should be available in customer’s stock
• Troubleshooting (including remote service if possible)
• Retrofit / upgrade of equipment
• Exchange of the controlling system of existing amcoss and non-amcoss equipment with ams pilot software
• Repair service for older IOS equipment
• Equipment relocation support
• Inhouse process testing